Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Handl Work Limited (\"we\", \"us\", or \"our\") respects your privacy. This Privacy Policy describes how we collect, manage, and protect your personal data when you interact with our services via our website (handl.work) or our WhatsApp bot.

Information We Collect

  • User-provided Information: Messages sent via our WhatsApp bot, including contact details (phone number, name).
  • Automatically Collected Information: Interaction data, device information, and technical logs.
  • Platform Data (from Meta): Information from WhatsApp Business API such as message IDs, user identifiers, and metadata.

How We Use Your Data

  • Provide and improve our services.
  • Comply with legal obligations.
  • Ensure security and functionality.

We do not sell or rent your personal data.

Data Storage and Security

Your data is securely stored using Supabase services, hosted in London, UK (eu-west-2). We adopt rigorous security measures to protect your data from unauthorized access or misuse.

Third Parties and Data Sharing

We may share data with these third parties to deliver our services:

  • Supabase Inc. – Database hosting (UK)
  • Meta Platforms, Inc. – WhatsApp Business API (Global)

No third-party advertising or marketing entities receive your personal data.

Your Rights

You may:

  • Request access, correction, or deletion of your personal data.
  • Withdraw your consent at any time.
  • Object to or limit the processing of your data.
  • Request data portability.

To exercise these rights, contact us at hello@handl.work.

Authority Requests

We carefully evaluate and document any data requests from public authorities, following these principles:

  • Checking the legality of requests.
  • Rejecting requests that are unlawful.
  • Providing the minimal data required by law.
  • Documenting all requests and responses thoroughly.

Changes to this Policy

We may occasionally update this Privacy Policy. Updates will be posted here with the updated effective date clearly indicated.

Contact Us

For questions regarding this policy, please reach out to us:

© 2025 Handl Work Limited. All rights reserved.